Tenants

We want to know…

We use a proactive approach when managing maintenance to ensure your rental property is maintained to a high standard under the instruction of our landlords.
Identification and prioritisation of maintenance in all our managed properties is taken very seriously. Issues and repairs that have been identified by the tenant and require the immediate attention of a tradespeople and your property manager, are detailed and processed using the TAPI Maintenance program. As an approved occupant of a property managed by the Living Property Management team, you will be able to lodge your maintenance requests and view the status of your requests via the free Tenant Concierge. The Tenant concierge is below, or accessible via the QR code if installed already under your Kitchen sink upboard.

Frequently Asked Questions

You can also check our Tenant FAQ’s or the Residential Tenancy Authority (RTA) for more information.